Customer Experience

Apex addresses the digital customer experience through the implementation of dedicated cloud solutions.

We work in CRM in sales and customer service in public and private markets con SAP® Sales & Service Cloud and Microsoft®Dynamics. We propose B2B and B2C e-commerce solutions based on. SAP® commerce cloud.

We manage clients’ digital identity for first party data protection and compliance toward European GDPR regulationsthrough SAP ® Customer Data Cloud and SAP® Customer Data Platform

We develop digital marketing projects under SAP® and Microsoft® by implementing Emarsys® and ClickDimensions®.

We offer a resource planning solutionthrough our Apex Plannerfor Microsoft® Dynamics.

We implement CPQ (Configure, Price, Quote) project by customizing Digital SalesIn mind cloud platform.

We operate in industrial and public in Italy, Europe and the United States with an established consulting framework that allows project governance, speed of implementation, scalability based onproduct philosophy integration to majorinternational systems.